Record it once
Install the Chrome extension and do the task the way you normally would. KnowHub captures the real workflow — the screen recording becomes the raw material, not the deliverable.
Process documentation software
Process documentation software that writes your SOPs
Record a real workflow once. KnowHub reconstructs how the task is actually done into a structured, editable SOP — then builds a living internal knowledge base your team can search, ask questions of, and keep current. No writing from scratch.
Recording workflow…
EN · ES · FRMultilingual in one step
SOP: Refund a customer in StripeAuto-generated · 8 steps · editable textDraft
- 1Open the payment in the Stripe dashboard
- 2Confirm the amount and reason for refund
- 3Issue the refund and notify the customer
What is process documentation software?
Process documentation software is a tool that captures how a task is actually performed and turns it into a structured, shareable document — a standard operating procedure (SOP) — so teams can follow, search, update, and ask questions about the process instead of writing it from scratch.
Most tools stop at recording clicks. KnowHub reconstructs the intent behind the workflow, so what your team reads is a real procedure in plain, editable text — not a stack of screenshots or a video they have to re-watch to find one step.
- Follow
- Search
- Update
- Ask
Turn a real workflow into an editable SOP
Documenting a process shouldn't mean staring at a blank page. Record the work once and KnowHub's SOP generator turns it into structured, editable text — the record → reconstruct → edit path, end to end.
AI reconstructs the intent
KnowHub reads what you actually did and rebuilds it as a structured SOP: ordered steps, context and the reasoning — not just a list of clicks. This is the SOP generator doing the writing for you.
You get editable text
The result is a clean, structured text SOP you can refine, reorder and publish to your internal knowledge base. Change a wording, add a note, done.
Want the capture mechanism in detail? See how capture works.
A living internal knowledge base your team can search — and ask
An internal process documentation tool is only useful if people can find the answer fast.
Search across every SOP
Every documented workflow lands in one searchable internal knowledge base. Your team stops asking the same person the same question — the SOP is right there.
Ask questions, get answers from your own SOPs
Article Q&A answers questions using the content of your own knowledge base. Ask “how do we onboard a new vendor?” and get the answer drawn from the SOPs you already documented — no digging.
Structured, not a dumping ground
Because every SOP is built from a real workflow, the knowledge base fills itself with usable procedures — instead of sitting empty waiting for someone to write them.
Every SOP lands in one place — the same engine behind our AI knowledge base software, pointed at your team's internal processes.
Keep SOPs current by editing a paragraph, not re-recording
Always current
When a process changes, edit the paragraph that changed — the SOP is living text, so there's no need to re-record a video or recapture screenshots.
This is why internal knowledge bases go stale: keeping them current is too much work. KnowHub removes the tax. A step moved? A button renamed? Fix the sentence. The SOP stays accurate, and your team keeps trusting it.
What that means
- Edit, don't re-record
- Always the latest version
- No stale screenshots
One-step multilingual SOPs for global teams
Multilingual by default
Yes — SOPs can be multilingual. KnowHub produces them in one step, so a process you document once is readable by your whole team, wherever they are.
Multilingual is core and ungated — not a paid add-on and not exclusive to KnowHub in this category. Document the workflow in your language; your team reads it in theirs.Honest note: other tools localize too — this is a core capability, not a KnowHub exclusive.
Part of the product
- Core, not an add-on
- Ungated
- One documentation, every language
Sensitive inputs are redacted at capture — and never stored
Safe to document real work
Sensitive inputs — passwords, tokens, cards, API keys — are redacted at the moment of capture and never stored.
Documenting real internal processes means recording real screens. KnowHub is built for that: sensitive values are stripped as the workflow is captured, so your SOPs stay safe to share across the team.
Redacted at capture
- Redacted at capture
- Never stored
- Safe to document real work
Record once. The SOP does the rest.
1×
Record once — the SOP writes itself.
0
SOPs written from scratch.
1 step
To a multilingual SOP.
1 ¶
Edit a paragraph, not re-record.
These describe how KnowHub works — product facts, not measured performance claims.
Process documentation software vs screen recorders and video tools
The difference is intent — clicks captured vs a process understood.
Screen recorders & video tools
- Screenshots or video you must re-record to change
- A library of clips, not a searchable knowledge base
- Re-record the whole guide when a step changes
- Localization often gated or manual
- An empty repository you still fill by hand
KnowHub
- Editable text SOP you update by changing a paragraph
- Searchable internal knowledge base with Article Q&A
- Multilingual in one step, core & ungated
- Sensitive inputs redacted at capture
- The KB builds itself from real workflows
Comparing specific tools? See KnowHub vs Scribe and KnowHub vs Tango.
FAQ
Process documentation software: frequently asked questions
Software that turns how a task is really done into a structured, editable SOP a team can search, follow, and keep current — instead of writing procedures from scratch.
A standard operating procedure is a documented, repeatable set of steps for completing a task the same way every time. Good SOPs are searchable, current, and easy to follow.
Record the workflow once with the KnowHub Chrome extension. KnowHub reconstructs the intent into a structured, editable text SOP — no writing from scratch — which you then refine and publish to your internal knowledge base.
A screen recording or video has to be re-watched or re-recorded to change. KnowHub produces editable text, so you update the SOP by changing a paragraph — and your team can search it and ask it questions.
Edit the paragraph that changed. Because the SOP is living text, there's no need to re-record a video or recapture screenshots — which is exactly why internal knowledge bases usually go stale, and why KnowHub's don't have to.
Traditionally you'd draft steps by hand and keep them updated manually. With KnowHub the SOP generator does the drafting: you perform the task, and it writes the structured procedure for you to edit — turning workflows into documentation instead of blank pages.
Yes. KnowHub produces multilingual SOPs in one step. Multilingual is core and ungated — not a paid add-on, and not exclusive to KnowHub in the category.
Common SOP examples include onboarding a new hire, processing a refund, closing the books, or handling a support escalation. Rather than copy a template, KnowHub builds the example from your own workflow, so the SOP matches how your team actually works.
Yes. Sensitive inputs such as passwords, tokens, cards and API keys are redacted at capture and never stored.
Yes — start free and install the Chrome extension. No demo, no setup, and no per-seat minimum, so a founder or a small team can document their first SOP without a dedicated writer.
Those tools output click-based screenshots or video. KnowHub builds a searchable, editable text SOP knowledge base you can ask questions of and keep current by editing a paragraph. See KnowHub vs Scribe and KnowHub vs Tango for a side-by-side.
The SOP knowledge base that builds itself
Your SOPs, written from the work itself
Capture one real workflow and watch your internal knowledge base start to build itself. Free to start — no writer, no setup, no per-seat minimum.
Documenting customer onboarding? See the onboarding use case. Writing external docs instead? Try the help center article generator.